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FIELD SERVICE — COMMERCIAL
Unequaled Field-Service Experience and Expertise for the Support of Critical Power-Protection Systems
Dedicated, full-time L-3 PPIC Service engineers - factory-trained and real-world seasoned. A background of manufacturing capabilities and engineering support second to none. Supporting virtually all types of power-protection equipment with nationwide coverage.
With more than 30 years as a manufacturer of advanced power solutions, no one knows power protection like L-3 Power Paragon Commercial. So it is no wonder that L-3 Communications PPIC Service, is one of the largest, most experienced field-support organizations in the industry.
L-3 PPIC Service puts its expertise to work with a comprehensive range of field-engineering support programs that deliver guaranteed quick response times, precision repair capabilities, 24/7/365 emergency coverage - all at competitive rates.
L-3 PPIC Service provides expert service for equipment from all major manufacturers including Liebert, Powerware/Exide, Emerson, IPM, Toshiba, Best Power, United Power, Cyberex, MGE/EPE, Chloride and Mitsubishi. And, of course, all L-3 Power Paragon Commercial power-protection and frequency-conversion equipment is maintained, including systems developed when the manufacturer was Teledyne INET and MagneTek. Specific services include: annual or semi-annual preventative maintenance, emergency repairs (with guaranteed response time), circuit-breaker calibration, spares, engineering support, annual load testing, battery testing and maintenance, infrared thermography scanning, electrical system surveys and data collection.
Averaging 10-12 years of experience, L-3 PPIC Service engineers are all full-time employees and are some of the industry's most skilled technicians. Along with regular maintenance and repairs, they also perform advanced testing and reliability refurbishment. Comprehensive manufacturing-facility resources at their headquarters in Anaheim, California means they have immediate access to parts so that upgrades can be quickly performed with factory-direct equipment. And these technicians are backed by the power expertise and assistance of the L-3 Power Paragon Commercial engineering department.
Experienced, reliable and resourceful, the expert L-3 PPIC Service team is your single-source solution for safeguarding all of your power-protection investment.
Individualized Solutions
FIELD SERVICE — MILITARY
L-3 Power & Controls Systems Group' trained and qualified staff of field service engineers will provide customer assistance during initial site installation, start up and test
(set to work), for acceptance testing, on-site maintenance and repair, and installation of modifications/upgrades.
L-3 Communications Power Systems Group's field service engineers are dedicated to providing quality technical support for all of its military manufactured equipment. The field service personnel provide extensive factory expertise at the customer's location worldwide on a moment's notice.
The field service engineers have comprehensive experience in all aspects of supporting Power Systems Group's specialized power applications in the military/defense industry. Engineering services are provided to the shipbuilder, various fleet support centers, directly to the fleet and to the In Service Engineering Agents.
Specific support services provided on PSG equipment include:
- Equipment refurbishment during ships overhaul/availability periods
- Formal classroom and hands-on training
- Sea Trials
- Shock Trials
- Insurv Representatives
- Planned Maintenance Activities
- Immediate response to casualty reports and support requests
Individualized Solutions
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